Effective Date: March 2024
Last Updated: July 2026

​

EFaith Studio LLC, doing business as EFaith Studio (“Company,” “we,” “us,” or “our”), respects your privacy and is committed to responsibly handling the personal information entrusted to us.

 

This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you:

• Visit efaithstudio.com or any website that links to this Privacy Policy;

• Request information about our services;

• Schedule a consultation;

• Submit an inquiry, questionnaire, or project application;

• Hire us for residential interior design, decorating, styling, Airbnb or short-term rental design, virtual design, procurement, installation, project management, consultation, or related services;

• Communicate with us by email, telephone, text message, social media, client portal, videoconference, or another communication platform;

• Subscribe to our newsletter or marketing communications;

• Participate in a promotion, survey, event, or referral program;

• Interact with our advertisements, social media pages, or digital content; or

• Otherwise engage with us online or offline.

 

This Privacy Policy applies to information collected through our website and in connection with our business operations. It does not govern the privacy practices of third parties that we do not own or control.

By accessing our website, submitting information to us, or using our services, you acknowledge that you have read and understood this Privacy Policy.

 

1. INFORMATION WE MAY COLLECT

The information we collect depends on how you interact with us, the services you request, the scope of your project, and the features available through our website.

 

A. Contact and Identity Information

We may collect information such as:

• First and last name;

• Business or company name;

• Mailing address;

• Project or property address;

• Billing address;

• Email address;

• Telephone number;

• Preferred method of communication;

• Social media username;

• Account or client-portal username;

• Signature;

• Emergency or alternate contact information; and

• Other identifying or contact information you voluntarily provide.

 

B. Project and Property Information

Because we provide residential and Airbnb or short-term rental design services, we may collect information about a residence, investment property, rental property, or commercial-adjacent hospitality space, including:

• Property address and general location;

• Property ownership or management information;

• Property type and intended use;

• Floor plans, surveys, elevations, measurements, and architectural drawings;

• Room dimensions and ceiling heights;

• Construction plans, finish schedules, and specification documents;

• Photographs and videos of interiors, exteriors, furnishings, fixtures, and existing conditions;

• Information about defects, damage, repairs, construction conditions, utilities, or building systems;

• Access instructions, appointment instructions, gate information, building procedures, or parking information;

• Information about contractors, builders, architects, property managers, real estate professionals, vendors, and other project participants;

• Furniture, artwork, décor, equipment, appliance, technology, and finish preferences;

• Budget ranges, purchasing priorities, project timelines, and target completion dates;

• Information concerning household needs, intended occupants, property users, or rental guests;

• Accessibility, mobility, safety, allergy, pet, or lifestyle considerations that you voluntarily disclose and that are relevant to the project;

• Airbnb, Vrbo, property-management, direct-booking, or listing information you choose to share;

• Occupancy goals, target guest profiles, property amenities, nightly-rate objectives, and operational preferences;

• Existing property photographs, listing descriptions, reviews, or performance information;

• Security, access, or smart-home information provided for legitimate project purposes; and

• Other property or project information necessary to provide the requested services.

 

We ask that you not send permanent alarm codes, unrestricted smart-lock credentials, full payment-card numbers, government identification numbers, or other highly sensitive information through ordinary email, website forms, or text messages.

 

Where temporary property access is necessary, we may request that you create a temporary code or grant time-limited access. You remain responsible for disabling or changing access credentials when access is no longer required.

 

C. Design Preference and Lifestyle Information

To personalize our recommendations, we may collect:

• Design style and aesthetic preferences;

• Color, material, pattern, furniture, and décor preferences;

• Inspiration photographs, mood boards, saved images, and links;

• Lifestyle, entertaining, work-from-home, storage, family, and household needs;

• Information about children, pets, guests, or other occupants when relevant to the design;

• Preferred retailers, manufacturers, brands, or product categories;

• Religious, cultural, sentimental, or personal considerations that you voluntarily identify as relevant to the design;

• Accessibility or accommodation needs;

• Travel schedules or occupancy restrictions relevant to site access;

• Purchasing preferences and product restrictions; and

• Other information included in questionnaires, consultations, discovery calls, design presentations, or project communications.

 

Please disclose only information that is reasonably necessary for the project.

​

D. Transaction and Payment Information

We may collect or receive information relating to:

• Design fees;

• Consultation fees;

• Deposits and retainers;

• Procurement and purchasing;

• Product orders;

• Shipping and delivery;

• Installation charges;

• Reimbursements;

• Invoices;

• Transaction dates;

• Payment status;

• Refunds or credits;

• Billing contacts;

• Tax documentation;

• Purchase histories; and

• Limited payment-related details supplied by our payment processor.

 

Payments may be processed through third-party payment providers. We generally do not directly receive or store full payment-card numbers or card-security codes when payments are processed through a third-party platform. Payment providers process information according to their own privacy policies and security procedures.

​

E. Account and Client-Portal Information

When a client portal or project-management platform is used, we may collect or process:

• Login credentials;

• Account identifiers;

• Project approvals;

• Product selections;

• Proposals;

• Contracts;

• Invoices;

• Payment records;

• Comments and messages;

• File uploads;

• Design presentations;

• Procurement records;

• Delivery updates;

• Change requests; and

• Activity associated with the account.

 

You are responsible for maintaining the confidentiality of your login credentials and for promptly informing us if you believe your account has been accessed without authorization.

​

F. Communications

We may collect the contents and records of communications you send to us, including:

• Emails;

• Text messages;

• Telephone messages;

• Contact-form submissions;

• Client-portal messages;

• Social media messages;

• Consultation notes;

• Videoconference communications;

• Survey responses;

• Testimonials;

• Reviews;

• Complaints;

• Customer-service requests; and

• Other correspondence.

 

We may maintain notes documenting project discussions, decisions, approvals, specifications, revisions, instructions, concerns, and other matters relevant to our services.

​

Telephone or videoconference calls will not be recorded without notice or consent where required by law.

​

G. Photographs, Video, and Project Documentation

During a design project, we may create or receive:

• Before, progress, and after photographs;

• Video walkthroughs;

• Installation photographs;

• Construction-progress images;

• Renderings;

• Digital models;

• Floor plans;

• Product and material photographs;

• Site-condition documentation;

• Delivery-condition documentation;

• Photographs documenting damage, defects, or incomplete work; and

• Portfolio-quality project imagery.

 

How we may use project imagery is described further below. Any separate photography, publicity, portfolio, or media-release terms contained in your service agreement will also apply.

​

H. Website and Device Information

When you visit our website, we or our service providers may automatically collect certain technical information, including:

• Internet Protocol address;

• Browser type;

• Device type;

• Operating system;

• Device identifiers;

• Referring and exit pages;

• Pages viewed;

• Links clicked;

• Date and time of access;

• Approximate geographic location derived from an IP address;

• Website navigation patterns;

• Session duration;

• Form interaction information;

• Advertising identifiers;

• Cookie identifiers;

• Conversion information; and

• General website-performance and diagnostic data.

​

I. Information from Social Media and Third-Party Platforms

If you interact with us through Instagram, Facebook, Pinterest, Houzz, LinkedIn, TikTok, Google, Airbnb, Vrbo, a property-management service, or another platform, we may receive information made available through that platform, such as:

• Your public profile information;

• Username;

• Profile photograph;

• Messages and comments;

• Content you share with us;

• Engagement with our posts or advertisements; and

• Information permitted by your account settings and the platform’s policies.

 

Your use of a third-party platform is governed by that platform’s own privacy policy and terms.

​

J. Information from Other People and Business Partners

We may receive information about you or your project from:

• A spouse, partner, family member, or co-owner;

• A property owner or investor;

• A property manager or co-host;

• A builder, contractor, architect, engineer, or installer;

• A realtor or real estate professional;

• A vendor, supplier, manufacturer, warehouse, receiver, or delivery company;

• A referral source;

• A business or marketing partner;

• Publicly available property records;

• Publicly accessible real estate or rental listings; and

• Other parties involved in your project.

 

When you provide information about another person, you represent that you have the authority or permission necessary to provide that information to us.

​

K. Sensitive Personal Information

Depending on the project, you may voluntarily provide information that could be considered sensitive, such as:

• Property-access details;

• Information about physical accessibility;

• Health-related accommodation information;

• Information about children or household members;

• Financial information connected to payments or purchasing;

• Government-issued identification requested by a third-party vendor;

• Insurance or claims information;

• Security-system information; or

• Other confidential household or property information.

 

We request that you provide sensitive information only when necessary. We use such information for the limited purpose for which it was provided, to administer the project, to protect property or individuals, to comply with law, or as otherwise authorized by you.

​

2. HOW WE COLLECT INFORMATION

We may collect information:

• Directly from you;

• Through website forms;

• During consultations and project meetings;

• Through design questionnaires;

• Through contracts, proposals, and invoices;

• Through email, telephone calls, text messages, or social media;

• Through client portals and project-management systems;

• During site visits, measurements, installations, and project documentation;

• From contractors, vendors, property managers, or other project participants;

• Through cookies, analytics technologies, pixels, and similar tools;

• From payment processors and scheduling providers;

• Through advertising and marketing platforms;

• From publicly available sources; and

• From other lawful sources.

 

3. HOW WE USE INFORMATION

We may use personal information to:

​

A. Provide and Manage Services

• Respond to inquiries;

• Determine whether a project is a suitable fit;

• Schedule consultations, meetings, measurements, installations, and deliveries;

• Prepare proposals, contracts, budgets, presentations, and project plans;

• Develop design concepts, layouts, specifications, and recommendations;

• Create renderings, mood boards, floor plans, and furnishing selections;

• Procure furniture, fixtures, equipment, finishes, accessories, and materials;

• Coordinate with contractors, builders, tradespeople, vendors, receivers, delivery providers, installers, property managers, and other project professionals;

• Facilitate purchasing, shipping, receiving, inspection, delivery, installation, returns, repairs, and warranty requests;

• Maintain project documentation;

• Provide client support;

• Process approvals, change requests, and revisions;

• Manage project schedules and deadlines;

• Prepare invoices and process payments;

• Administer contracts and enforce agreed terms;

• Address disputes, claims, defects, damages, or service concerns; and

• Perform other activities reasonably necessary to provide our services.

​

B. Personalize Designs and Recommendations

We may use information about your property, preferences, budget, lifestyle, intended guests, or operational needs to personalize designs and product recommendations.

​

For Airbnb and short-term rental projects, we may also use information to develop recommendations relating to:

• Guest functionality;

• Sleeping capacity;

• Durability;

• Maintenance;

• Storage;

• Photography readiness;

• Amenities;

• Property differentiation;

• Target guest experience;

• Furnishing and styling;

• General listing presentation; and

• Operational efficiency.

 

We do not guarantee occupancy, revenue, nightly rates, bookings, reviews, profitability, investment performance, or platform placement.

​

C. Communicate with You

We may use your information to:

• Respond to questions;

• Provide project updates;

• Send appointment reminders;

• Request approvals;

• Communicate regarding deliveries or installations;

• Send invoices, receipts, and transaction notices;

• Provide customer service;

• Send important administrative, contractual, security, or policy notices; and

• Maintain records of project instructions and decisions.

​

D. Operate and Improve Our Website and Business

We may use information to:

• Operate and maintain our website;

• Understand website usage;

• Diagnose technical problems;

• Improve navigation, content, services, and user experience;

• Measure campaign and advertising performance;

• Conduct internal reporting and business analysis;

• Train team members;

• Maintain business and accounting records;

• Develop new services;

• Evaluate demand;

• Prevent misuse; and

• Protect the integrity of our systems.

​

E. Marketing and Advertising

Subject to applicable law, we may use information to:

• Send newsletters;

• Provide business updates;

• Promote services;

• Share design tips and educational content;

• Invite you to events or promotions;

• Develop audiences for advertising;

• Measure advertising effectiveness;

• Retarget website visitors through third-party advertising platforms; and

• Personalize marketing communications.

 

You may unsubscribe from promotional email messages by using the unsubscribe link contained in the message. You may also contact us at hello@efaithstudio.com.

 

Even after opting out of marketing, you may continue to receive nonpromotional communications related to active inquiries, appointments, transactions, contracts, projects, security matters, or legal notices.

​

F. Portfolio, Editorial, and Promotional Use

Subject to your contract, a separate release, applicable law, and any agreed limitations, we may use project photographs, videos, renderings, plans, descriptions, or other project materials for:

• Our website;

• Social media;

• Portfolios;

• Proposals;

• Presentations;

• Award submissions;

• Editorial features;

• Advertising;

• Printed marketing materials;

• Educational materials;

• Case studies; and

• Other legitimate business or promotional purposes.

 

Where reasonably practicable, we may avoid publishing:

• Client names;

• Exact street addresses;

• Personal photographs;

• Family photographs;

• Visible mail or documents;

• Alarm-system details;

• Access codes;

• License plates;

• School information;

• Sensitive personal property; or

• Other identifying details not necessary to show the design.

 

However, photographs of a property may remain recognizable based on architecture, furnishings, publicly available listings, geographic familiarity, or other factors. Therefore, anonymity cannot be guaranteed.

 

Any portfolio-use rights or restrictions in your signed design agreement or photography release will control if they conflict with this section.

​

G. Security, Fraud Prevention, and Legal Compliance

We may use information to:

• Protect our clients, personnel, vendors, website, accounts, systems, and business;

• Verify identities or transaction details;

• Detect, investigate, and prevent fraud, abuse, unauthorized access, security incidents, or illegal activity;

• Maintain evidence of approvals, communications, and project decisions;

• Exercise or defend legal claims;

• Enforce our contracts and policies;

• Comply with subpoenas, court orders, tax requirements, regulatory obligations, or other legal processes;

• Cooperate with law enforcement or regulatory authorities; and

• Protect the rights, safety, property, and interests of the Company, our clients, project participants, or others.

​

4. LEGAL BASES FOR PROCESSING

Where applicable law requires a legal basis for processing, we may process personal information based on:

• Your consent;

• Steps taken at your request before entering into a contract;

• Performance of a contract with you;

• Compliance with legal obligations;

• Protection of vital interests;

• Our legitimate business interests, provided those interests are not overridden by your rights; or

• Another lawful basis permitted by applicable law.

 

You may withdraw consent where processing is based on consent. Withdrawal does not affect processing that occurred before the withdrawal and may limit our ability to provide certain services.

​

5. HOW WE MAY DISCLOSE INFORMATION

We may disclose personal information in the circumstances described below.

​

A. Service Providers

We may disclose information to companies or individuals that perform services on our behalf, such as:

• Website hosting providers;

• Website developers;

• Client-portal providers;

• Project-management platforms;

• Cloud-storage providers;

• Email providers;

• Scheduling platforms;

• Payment processors;

• Bookkeeping and accounting providers;

• Customer-relationship-management platforms;

• Electronic-signature providers;

• Analytics providers;

• Advertising and marketing platforms;

• Communications providers;

• Cybersecurity providers;

• Professional photographers;

• Printing providers;

• File-transfer services; and

• Information-technology support providers.

 

These providers may process information only as necessary to perform services for us or as otherwise permitted by their own terms and applicable law.

​

B. Project Professionals, Vendors, and Trades

To perform design and procurement services, we may disclose relevant information to:

• Architects;

• Engineers;

• Builders;

• General contractors;

• Subcontractors;

• Painters;

• Electricians;

• Plumbers;

• Carpenters;

• Cabinetmakers;

• Upholsterers;

• Wallpaper installers;

• Flooring installers;

• Window-treatment providers;

• Furniture vendors;

• Manufacturers;

• Sales representatives;

• Showrooms;

• Workrooms;

• Fabricators;

• Art consultants;

• Receivers;

• Warehouses;

• Freight carriers;

• Delivery companies;

• Installers;

• Repair providers;

• Property managers;

• Hosts or co-hosts;

• Photographers;

• Stagers;

• Realtors;

• Insurance representatives; and

• Other participants reasonably necessary to complete the project.

 

Information disclosed may include your name, contact details, delivery address, property address, product specifications, room measurements, access instructions, delivery requirements, and project schedule.

 

We encourage clients to provide temporary access credentials rather than permanent codes whenever possible.

​

C. Business and Professional Advisers

We may disclose information to attorneys, accountants, insurers, consultants, financial advisers, auditors, or other professional advisers when reasonably necessary to obtain advice, comply with obligations, manage risk, or protect our legal interests.

​

D. Legal and Safety Disclosures

We may disclose information when we believe in good faith that disclosure is necessary to:

• Comply with a law, regulation, subpoena, warrant, court order, or legal process;

• Respond to a government or regulatory request;

• Protect the safety, rights, property, or security of any person;

• Detect or investigate fraud, unlawful conduct, or security incidents;

• Enforce an agreement or policy;

• Establish, exercise, or defend a legal claim; or

• Prevent harm.

​

E. Business Transfers

If we are involved in a merger, acquisition, financing, sale of assets, reorganization, bankruptcy, dissolution, or similar business transaction, information may be disclosed or transferred as part of that transaction, subject to applicable law.

​

F. With Your Direction or Consent

We may disclose information when you instruct us to do so, authorize the disclosure, request an introduction, ask us to coordinate with another person, or otherwise consent.

​

G. Aggregated or De-identified Information

We may use and disclose information that has been aggregated, anonymized, or de-identified so that it cannot reasonably be linked to you, subject to applicable law.

​

6. SALE, SHARING, AND TARGETED ADVERTISING

We do not sell personal information for money in the ordinary meaning of the word “sell.”

However, some privacy laws define “sale,” “sharing,” or “targeted advertising” broadly. The use of analytics tools, advertising pixels, cookies, or similar technologies may be treated as a sale, sharing, or targeted advertising activity under certain state laws, even when no money is exchanged.

​

Depending on the technologies used on our website, advertising and analytics providers may collect or receive:

• IP addresses;

• Cookie identifiers;

• Device identifiers;

• Browser information;

• Pages visited;

• Website interactions;

• Approximate location;

• Referral information; and

• Advertising or conversion data.

 

Where required by law, we will provide a method to opt out of covered sales, sharing, or targeted advertising. This may be available through:

• A “Your Privacy Choices” link;

• A “Do Not Sell or Share My Personal Information” link;

• A cookie-preference tool;

• A browser-based opt-out signal; or

• A request submitted to [PRIVACY EMAIL].

 

We do not knowingly sell or share the personal information of individuals under 16 years of age.

​

7. COOKIES AND SIMILAR TECHNOLOGIES

A. What Cookies Are

Cookies are small data files placed on a device when a person visits a website. We and our service providers may use cookies, pixels, tags, scripts, local-storage objects, software development kits, and similar technologies.

​

B. Types of Technologies We May Use

Strictly Necessary Technologies

These technologies support essential website functions, such as security, form submission, account access, shopping-cart functionality, payment processing, and user preferences.

​

Analytics Technologies

These technologies help us understand how visitors use the website, which pages are viewed, how visitors arrive at the website, and whether technical problems occur.

​

Functionality Technologies

These technologies remember preferences and provide enhanced features, such as embedded scheduling tools, videos, maps, social media content, or chat functions.

​

Advertising Technologies

These technologies may be used to deliver or measure advertising, create audiences, limit repeated advertisements, or understand whether an advertisement resulted in a website visit or inquiry.

​

C. Managing Cookies

You may be able to manage cookies through:

• Our cookie-consent tool, if available;

• Your browser settings;

• Your device settings;

• Advertising-industry opt-out tools; or

• The settings offered by a specific third-party provider.

 

Blocking cookies may affect website functionality. Some features may not operate properly without necessary cookies.

​

8. ANALYTICS AND ADVERTISING SERVICES

We may use third-party analytics and advertising services, such as GOOGLE ANALYTICS, META PIXEL, PINTEREST TAG, GOOGLE ADS, OR OTHER SERVICES.

​

These providers may use cookies and similar technologies to collect information about website activity over time and across websites or applications. Their handling of information is governed by their own privacy policies.

​

9. EMAIL AND TEXT MESSAGE COMMUNICATIONS

A. Email Marketing

With your consent where required, we may send promotional email communications. You may unsubscribe by selecting the unsubscribe link in an email or contacting us at hello@efaithstudio.com.

​

We may still send transactional or administrative messages relating to:

• An inquiry;

• An appointment;

• An active project;

• A contract;

• A payment;

• A delivery;

• A security issue;

• A policy update; or

• Another nonmarketing matter.

​

B. Text Messages

If you provide a telephone number and agree to receive text messages, we may send messages concerning consultations, scheduling, project updates, approvals, deliveries, installations, or promotions.

Message and data rates may apply. Message frequency may vary.

​

You may opt out of promotional text messages by replying STOP or by contacting us. You may receive a confirmation message after opting out.

​

Consent to receive promotional text messages is not a condition of purchasing services unless expressly stated and legally permitted.

Do not send access codes, payment-card details, Social Security numbers, or other highly sensitive information by text message.

​

10. THIRD-PARTY WEBSITES, EMBEDDED CONTENT, AND SERVICES

Our website may contain links to or integrations with third-party websites and services, including:

• Social media platforms;

• Scheduling tools;

• Client portals;

• Payment processors;

• Product retailers;

• Affiliate links;

• Vendor websites;

• Video platforms;

• Mapping services;

• Review platforms;

• Airbnb, Vrbo, or other rental platforms; and

• Other third-party resources.

 

We do not control and are not responsible for the privacy, security, accuracy, availability, or practices of third parties. A link or integration does not necessarily constitute our endorsement.

​

You should review the privacy policy and terms of each third party before providing information or using its services.

​

11. AFFILIATE LINKS AND COMMISSIONS

Our website, blog, social media content, design presentations, shopping lists, or recommendations may include affiliate links, referral links, commissionable links, or links through which we may receive compensation.

​

A third-party retailer or affiliate network may collect information when you click a link or complete a purchase. That third party’s privacy practices apply to the information it collects.

​

Where required, we will disclose material affiliate or compensation relationships.

​

12. AIRBNB AND SHORT-TERM RENTAL INFORMATION

When we provide Airbnb or short-term rental design services, we may receive property and operational information from owners, investors, managers, hosts, co-hosts, listing platforms, or vendors.

We may use this information to:

• Understand the property;

• Develop design recommendations;

• Coordinate access;

• Evaluate furnishing and amenity needs;

• Prepare layouts;

• Support installation;

• Coordinate photography;

• Communicate with property-management personnel; and

• Perform the contracted services.

 

Unless expressly included in our written scope, we do not need or request personal information about individual rental guests. Clients should not send us guest identification documents, payment information, private guest messages, medical information, or platform login credentials.

 

If guest-related information is incidentally disclosed to us, we may use it only as reasonably necessary to address the project-related matter, protect the property or individuals, comply with law, or follow the client’s lawful instructions.

​

Clients remain responsible for their own compliance with:

• Rental-platform rules;

• Guest privacy obligations;

• surveillance and recording-device laws;

• Smart-lock and access practices;

• Property-management requirements;

• Fair housing and nondiscrimination laws;

• Marketing disclosures; and

• Other laws applicable to the operation of a short-term rental.

​

13. PROPERTY SECURITY AND ACCESS INFORMATION

Interior design projects may require access to private residences or rental properties.

To reduce risk:

• We may request temporary access codes;

• We may share access information only with personnel or project participants who reasonably require access;

• We may retain access information only for as long as reasonably necessary;

• We may document who was given access when practical; and

• We may ask you to change or disable access credentials after the project or relevant service is complete.

 

You are responsible for:

• Obtaining permission from owners, occupants, associations, or managers;

• Informing us of access restrictions;

• Deactivating former access codes;

• Securing valuables and confidential materials;

• Disclosing security-system procedures;

• Ensuring that lawful access may be provided; and

• Informing us of surveillance or recording devices where required by law.

​

We are not responsible for access credentials transmitted through insecure methods at your direction or for your failure to disable credentials after access is no longer needed.

​

14. DESIGN FILES, FLOOR PLANS, AND CONFIDENTIAL PROPERTY INFORMATION

Design projects may involve files that reveal the layout or characteristics of a private property. We treat floor plans, access details, unpublished project photographs, construction documents, and similar materials as project information.

​

We may disclose such materials to contractors, vendors, tradespeople, consultants, and service providers when reasonably necessary to perform the services.

We may retain copies for:

• Project administration;

• Legal and insurance purposes;

• Warranty or repair requests;

• Recordkeeping;

• Portfolio use where authorized;

• Future phases of work;

• Client service; and

• Business continuity.

 

You should notify us in writing before providing information subject to confidentiality obligations owed to another person.

​

15. CHILDREN’S PRIVACY

Our website and services are intended for adults and are not directed to children under 13 years of age.

We do not knowingly collect personal information online directly from children under 13. If you believe a child has provided personal information to us without appropriate authorization, contact us at hello@efaithstudio.com. We will review the request and take appropriate action.

​

Information about children that an adult client provides for legitimate design purposes, such as room preferences, safety needs, storage requirements, or accessibility considerations, may be processed as part of the client relationship. Clients should provide only information reasonably necessary for the project.

​

16. DATA SECURITY

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

​

Depending on our systems and the nature of the information, safeguards may include:

• Password-protected accounts;

• Access restrictions;

• Multifactor authentication where available;

• Secure payment processors;

• Encrypted website connections;

• Secure cloud-storage providers;

• Software updates;

• Malware protection;

• Staff or contractor confidentiality requirements;

• Backup procedures;

• Limited access to project files;

• Secure disposal practices; and

• Incident-response procedures.

 

No website, storage system, email service, transmission method, or security measure is completely secure. We cannot guarantee absolute security.

​

You are responsible for using secure passwords, protecting your devices, restricting access to your accounts, and promptly notifying us of suspected unauthorized activity.

​

17. DATA-BREACH RESPONSE

If we become aware of a security incident involving personal information, we may investigate the incident, take reasonable containment and remediation steps, and provide notices to affected individuals, government agencies, consumer-reporting agencies, or other parties when required by applicable law.

We may also coordinate with service providers, insurers, legal counsel, cybersecurity professionals, payment processors, and law enforcement.

18. DATA RETENTION

We retain personal information for as long as reasonably necessary to:

• Provide services;

• Complete projects;

• Maintain client and project records;

• Process transactions;

• Manage warranties, returns, damage claims, and product issues;

• Meet accounting, tax, insurance, and legal obligations;

• Resolve disputes;

• Enforce contracts;

• Protect against fraud;

• Maintain business continuity;

• Preserve authorized portfolio materials; and

• Fulfill the purposes described in this Privacy Policy.

 

Retention periods depend on factors such as:

• The nature and sensitivity of the information;

• The duration of the client relationship;

• The type of service provided;

• Contractual obligations;

• Warranty periods;

• Tax and accounting requirements;

• Applicable statutes of limitation;

• Litigation or dispute holds;

• Insurance requirements; and

• Technical backup cycles.

 

When information is no longer reasonably required, we may delete, destroy, anonymize, or de-identify it, subject to applicable law and technical limitations.

 

Deletion from active systems may not result in immediate deletion from backups, archives, legal records, email archives, or systems controlled by third parties.

​

19. YOUR PRIVACY RIGHTS

Depending on your place of residence and applicable law, you may have the right to request that we:

• Confirm whether we process your personal information;

• Provide access to personal information;

• Provide information about categories of information collected;

• Correct inaccurate information;

• Delete certain information;

• Provide a portable copy of certain information;

• Opt you out of targeted advertising;

• Opt you out of the sale or sharing of personal information;

• Limit certain uses of sensitive personal information;

• Withdraw consent;

• Restrict or object to certain processing;

• Identify categories of third parties receiving information; or

• Review or appeal a decision concerning a privacy request.

 

These rights are not absolute. Exceptions may apply when information is needed to:

• Complete a transaction;

• Perform a contract;

• Maintain business records;

• Comply with law;

• Detect or prevent fraud;

• Protect security;

• Exercise legal rights;

• Resolve disputes;

• Maintain evidence;

• Protect another person’s rights; or

• Fulfill another legally permitted purpose.

​

20. HOW TO SUBMIT A PRIVACY REQUEST

To submit a privacy request, contact us using one of the following methods:

Email: hello@efaithstudio.com
Online Form: Contact Form

 

Please include:

• Your name;

• The email address or telephone number associated with your interaction with us;

• Your state or country of residence;

• The nature of your request;

• The approximate date of your interaction or project; and

• Any information reasonably necessary to locate the relevant records.

 

To protect your information, we may need to verify your identity before responding. Verification may include confirming information already maintained in our records. We will not request more information than reasonably necessary.

 

You may use an authorized agent where permitted by law. We may request proof of the agent’s authority and may need to verify your identity directly.

​

We will respond within the period required by applicable law. Where permitted, we may extend the response period and will provide notice of the extension.

​

We will not unlawfully discriminate against you for exercising an applicable privacy right.

​

21. APPEALS

If applicable law provides a right to appeal and we deny your privacy request, you may appeal by emailing [PRIVACY EMAIL] with the subject line “Privacy Request Appeal.”

​

Include the original request, the date of our decision, and a brief explanation of why you believe the decision should be reconsidered.

​

22. STATE-SPECIFIC PRIVACY DISCLOSURES

A. California Residents

If the California Consumer Privacy Act, as amended, applies to us or to a particular interaction, California residents may have rights relating to:

• Knowledge of personal information collected, used, disclosed, sold, or shared;

• Access to specific pieces of personal information;

• Correction;

• Deletion;

• Opting out of the sale or sharing of personal information;

• Limiting certain uses of sensitive personal information; and

• Nondiscrimination for exercising privacy rights.

 

The applicability of California law may depend on statutory thresholds, exemptions, the nature of our operations, and the context in which information is processed.

​

We do not knowingly sell or share personal information of consumers under 16 years of age.

California residents may submit requests through the methods listed in the “How to Submit a Privacy Request” section.

​

B. Residents of Other U.S. States

Residents of states with comprehensive privacy laws may have rights described in the “Your Privacy Rights” section, subject to applicable thresholds, definitions, exemptions, and effective dates.

​

Where required, we will recognize legally valid opt-out preference signals, such as the Global Privacy Control, for the browser or device sending the signal.

​

C. Nevada Residents

Nevada residents may submit a verified request to opt out of certain covered sales of personal information, as defined by Nevada law, by contacting hello@efaithstudio.com.

​

D. North Carolina Residents

We maintain procedures intended to protect personal information and will provide security-breach notifications when required under applicable North Carolina law.

​

23. INTERNATIONAL VISITORS

Our business is based in the United States, and our website and services are primarily directed to individuals located in the United States.

​

If you access our website or provide information from another country, your information may be transferred to, stored in, or processed in the United States or another country where our service providers operate. Data-protection laws in those locations may differ from the laws of your country.

​

Where required, we will rely on an appropriate lawful mechanism for international transfers.

By providing information to us, you acknowledge that it may be processed in the United States, subject to applicable law.

​

24. DO-NOT-TRACK SIGNALS AND OPT-OUT PREFERENCE SIGNALS

Some browsers offer a “Do Not Track” setting. Because there is not a universally accepted standard for responding to traditional Do Not Track signals, our website may not respond to those signals.

​

Where required by applicable law, we may recognize supported browser-based opt-out preference signals, such as the Global Privacy Control, as a request to opt out of covered sales, sharing, or targeted advertising for the browser or device from which the signal is sent.

​

25. AUTOMATED DECISION-MAKING

We do not use automated decision-making to make decisions that produce legal or similarly significant effects concerning clients unless expressly disclosed.

We may use automated tools to:

• Sort inquiries;

• Detect spam;

• Analyze website traffic;

• Recommend content;

• Assist with scheduling;

• Support marketing;

• Generate preliminary design inspiration;

• Organize project information; or

• Improve business operations.

 

Material design decisions and client-service determinations remain subject to human involvement.

​

26. ARTIFICIAL INTELLIGENCE TOOLS

We may use artificial intelligence or machine-assisted tools to support limited business activities, such as:

• Brainstorming;

• Drafting general content;

• Organizing notes;

• Creating preliminary design concepts;

• Assisting with visual ideation;

• Improving written communications;

• Summarizing non-sensitive information; or

• Supporting administrative workflows.

 

We will use reasonable care when deciding what project information to enter into such tools. However, third-party AI providers may process information according to their own terms and privacy policies.

​

Unless necessary and appropriately protected, we do not intend to submit highly sensitive information, permanent property-access codes, full payment information, Social Security numbers, or confidential identification documents into public or consumer-facing AI tools.

AI-generated materials may contain errors and will be reviewed as appropriate before being relied upon for material project decisions.

​

27. TESTIMONIALS AND REVIEWS

We may display testimonials, reviews, project feedback, photographs, or other client-provided content with permission, as permitted by an agreement, or as otherwise allowed by law.

​

Public reviews posted on Google, Houzz, Facebook, social media, or other platforms may be publicly visible and governed by the platform’s policies.

​

If you request removal of a testimonial we control, contact hello@efaithstudio.com. We will consider the request, subject to legal, contractual, archival, and technical limitations.

​

28. REFERRALS

If you provide another person’s contact information for a referral, you represent that you have permission to do so.

We may use the information to contact the referred person regarding the referral. The referred person may ask us to stop further communications.

​

29. EMPLOYMENT AND CONTRACTOR INFORMATION

If you apply for employment, contract work, an internship, or another professional opportunity, we may collect:

• Contact information;

• Résumé or portfolio information;

• Employment history;

• Education;

• Professional references;

• Work eligibility;

• Compensation expectations;

• Interview notes; and

• Other application materials.

 

We use this information to evaluate candidates, communicate about opportunities, conduct lawful screening, maintain records, and comply with legal obligations.

​

30. INFORMATION YOU MAKE PUBLIC

Information you post publicly through social media, reviews, comments, public groups, or other public-facing services may be viewed, collected, copied, or used by others.

​

We are not responsible for information you voluntarily make public or for how third parties use that information.

​

31. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in:

• Our business practices;

• Our services;

• Our website;

• Technology;

• Third-party providers;

• Legal requirements; or

• Other operational needs.

 

The revised policy will be posted on this page with an updated “Last Updated” date. Material changes may also be communicated through email, a website notice, a client portal, or another reasonable method where required.

​

Your continued use of the website after the effective date of an updated policy signifies acknowledgment of the revised policy, subject to applicable law.

​

32. CONFLICTS WITH CLIENT AGREEMENTS

This Privacy Policy governs our general handling of personal information.

A signed client agreement, confidentiality agreement, photography release, vendor agreement, or other written contract may contain additional provisions regarding confidentiality, project documentation, intellectual property, photographs, access, or information handling.

​

If there is a direct conflict, the applicable signed agreement will govern the specific subject matter of that agreement, to the extent legally permitted.

​

33. CONTACT US

Questions, concerns, complaints, or privacy requests may be directed to:

EFaith Studio LLC
Doing Business As: EFaith Studio
Email: hello@efaithstudio.com
Website: efaithstudio.com

​

34. WEBSITE-SPECIFIC SERVICE PROVIDERS

For transparency, this website may use the following providers:

• Website platform/host: [WIX]

• Client portal/project management: [DESIGN FILES, MILANOTE, SPOAK,CANVA.]

• Scheduling: [CALENDLY, HONEYBOOK]

• Payment processing: [STRIPE, SQUARE, VENMO, QUICKBOOKS, ZELLE]

• Email marketing: [MAILCHIMP, FLODESK, KIT, WIX EMAIL MARKETING, ETC.]

• Analytics: [GOOGLE ANALYTICS OR OTHER PROVIDER]

• Advertising: [META ADS, GOOGLE ADS, PINTEREST ADS, ETC.]

• File storage: [GOOGLE DRIVE, DROPBOX, MICROSOFT ONEDRIVE, ETC.]

• Electronic signatures: [DOCUSIGN, HONEYBOOK, DESIGN FILES]

• Communication: [GOOGLE MEET, FACETIME]

• Other tools: [LIST OTHER PLATFORMS THAT COLLECT OR PROCESS CLIENT INFORMATION]

​